16 June, 2017

Important information: Temporary closure of our reservation system by updating. +info

From Monday 19th of June at 9:30 p.m. until Tuesday 20th of June at 03:00 a.m., our website, mobile portal and apps will not be operational due to updates to our system.
We recommend that our customers with trips scheduled for June 19th and 20th check-in online before the temporary closure of the page to avoid any inconvenience.
During this time it will not be possible to make new reservations, changes to existing reservations or check-in online. However, airport check-in will be available as usual.
We apologize to our passengers for this inconvenience. This update will allow us to offer our customers a better service.


Cierre temporal del sistema de reservas por actualización

Desde las 21:30 h del lunes (UTC/GMT +2), 19 de junio, hasta las 03:30 h del martes, 20 de junio, nuestra página web, portal móvil y apps no estarán operativas debido a tareas de actualización del sistema.

Recomendamos a nuestros clientes con viajes programados para el día 19 y 20 de junio que realicen la facturación online antes del cierre temporal de la página para evitar cualquier inconveniente.

Durante este tiempo no será posible realizar nuevas reservas, cambios en los vuelos, gestiones en la reserva o realizar el check-in online.

Pedimos disculpas a nuestros pasajeros por las molestias que ello pueda ocasionar. Esta actualización permitirá ofrecer a nuestros clientes un mejor servicio.

1 June, 2017

Information about Champions League Final flights

Due to security measures and the high number of fans who will be travelling on special flights to the Champions League finals to and from Bristol/Cardiff, you should take into account the following special conditions and recommendations so that you arrive on time on your flight and avoid inconvenience.

Special conditions imposed by the authorities:

For all flights with origin or destination UK it is essential to complete the passenger information in advance (API). This information can be completed during the check-in online or in the section API of our web http://www.vueling.com/en/vueling-services/prepare-your-trip/procedures-api-

-If you have not been able to complete the API or check-in online, you will obtain the boarding card at the airport of the outbound flight. In this case it is essential to arrive at the airport 2:30 h in advance.

-In the express request of the authorities, only carry-on baggage may be accepted and baggage check-in is not available.


You should also take into account the following recommendations:

-You must take the boarding passes with you both for the outbound flight and for the return flight. You can obtain the check-in online through our website or mobile app.

-It is the responsibility of the passenger to arrive at the airport in advance enough to arrive on time on the flight. We recommend you go to the airport at the end of the game.

9 May, 2017

Congestions at differrent control areas at Barcelona-El Prat airport

For reasons outside Vueling’s control, longer waiting times are expected to pass the security filter and passport controls (flights to non-Schengen countries) at Barcelona-El Prat Airport.

We recommend our passengers to arrive with plenty of time in advance at the terminal, in order to be able to make their transit through the airport with enough margin to arrive on time at the boarding gate.

28 April, 2017

Metro strikes in Barcelona

We inform you that there is an indefinite strike affecting the metro network in Barcelona since April the 24th. There are scheduled service disruptions each Monday at different times of the day. Due to this situation, we recommend you to go to the airport earlier than usual for check-in and boarding your flight.