7 September, 2015
vuelingnews

Vueling and your baby

Are you one of our mums and dads who never miss the chance to travel with their baby?

If you are, we’d like to tell you all about the details and tips to make your journey both practical and comfortable.

We define a baby (Infant) as being any child under two years of age at the time of flying. For safety reasons, newborn infants must be at least 7 days old before they can fly, although for their first flight we recommend at least 14 days old.

 

Booking:

You can book via our website or through our Customer Services Reservation Centre.

If you’re travelling alone with 2 babies, one must be at least 18 months old at the time of flying.

One of your babies must travel on your lap with a special seat belt. For the second baby to have a seat, you must add him/her to the booking as a child passenger as opposed to a baby passenger.

In-flight seats:

The seats that you must occupy are specific to adults with infants and they are indicated on the seat map on our website. For safety reasons, you cannot travel in XL seats or Excellence seats.

Check-in:

You’ll have to go to the check-in desk to get your boarding passes as, for security reasons, you cannot check in online when travelling with babies.

At the boarding gate, no queues! You’ll be the first on board so you can get seated more easily.

Documentation:

Your infant is exempt from carrying documentation on domestic flights, providing they are included in your booking. In the case of international flights, the documentation will be the same as for an adult. The Spanish “libro de familia” is not admitted as a travel document! For more information, please refer to the section on documentation

Infant seat:

If the infant is between 6 and 36 months old and you have booked a seat for him/her, he/she will be able to travel in a child car seat (Group 0 or 0+ for babies weighing up to 10 kilos), providing it is rigid and approved.

For safety reasons, booster seats cannot be used on board the plane.

Luggage:

The infant’s luggage will count as part of your own luggage. You can check in, free of charge, a total of 2 items (pushchair, cradle or cot). A child car seat is excluded from these two items (you must either add it as an extra item or it can form part of your 23 kg luggage that you have booked or is included with some of our fares), although you can check in a booster free of charge.

Pushchair:

For your convenience, you can take the pushchair to the boarding gate and we will check it in for you. Upon arrival at your destination, just collect it from the conveyor belt with the rest of your baggage.

Even if your child is over 2 years old, you can check in a pushchair free of charge.

If you have a connecting flight, please note that there will be a special trolley with baby seat at your disposal to make your stop-over at BCN trouble-free. This service is provided by AENA, so you will need to go to the AENA information desk to request the service.

Nappy changes:

We have an area set aside for nappy changing in the toilet of the plane.

Baby food:

You can bring your baby’s favourite food from home, in jars no larger than 100ml. There are no restrictions if you buy the jars and liquids in the terminal.

We can heat up the baby food on board in bain-marie. Oh! Don’t forget to bring a small baby bottle, as it will be very useful during take-off and landing to alleviate pressure in the ear.

And, of course, don’t forget your baby’s favourite cuddly toy, blanket or pillow so they’ll feel more at home.

Have a Happy Vueling!

2 September, 2015
vuelingrrpp

Apple Pay comes to Vueling’s customers in the UK

Offering an easy, secure & private way to pay.

 Marion Bauer, Vueling’s chief of E&M Commerce: “Apple Pay will enable users of the Vueling mobile App to use their smartphones to book all their purchases with greater speed, efficiency, and above all, security.”

 Barcelona, 2 September 2015 – Vueling, the busiest airline at its Barcelona base, offers its customers in UK access to Apple Pay, a new category of service that transforms mobile payments with an easy, secure and private way to pay.

Security and privacy is at the core of Apple Pay. When you add a credit or debit card to Apple Pay, the actual card numbers are not stored on the device, nor on Apple servers. Instead, a unique Device Account Number is assigned, encrypted and securely stored in the Secure Element on your device. Each transaction is authorised with a one-time unique dynamic security code, instead of using the security code from the back of your card.

Marion Bauer, Vueling’s E&M Commerce Director says, “Apple Pay will enable users of the Vueling mobile App to use their smartphones to book all their purchases with greater speed, efficiency, and above all, security. Our support of the new Apple Pay system is yet another indication that technological innovation is in Vueling’s DNA, especially when it comes to meeting our passengers’ needs instantly, easily, and decisively”.

Apple Pay is easy to set up and users will continue to receive all of the rewards and benefits offered by credit and debit cards. In Vueling, Apple Pay works with iPhone 6, iPhone 6 Plus and Apple Watch, upon availability.

Vueling is offering Apple Pay within the Vueling App, available on the App Store. Online shopping in Vueling App is as simple as the touch of a finger with Touch ID, so there’s no need to manually fill out lengthy account forms or repeatedly type in shipping and billing information. When paying for goods and services within apps with Apple Pay is compatible with iPhone 6, iPhone 6 Plus, iPad Air 2 and iPad mini 3.

For more information on Apple Pay, visit: http://www.apple.com/apple-pay/

1 September, 2015
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Vueling Appoints David García Blancas as Chief Commercial Officer

Rounds out the Management Committee of Spain’s second-busiest airline.

                                                                                                                                                                    Barcelona, September 1st 2015. Vueling today announced the appointment of David García Blancas as its new Chief Commercial Officer (CCO).  For the past two years the 40-year-old García Blancas from Madrid has held a similar position in Poland’s LOT Airlines, which he helped restore to profitability after seven years of losses.

 The new CCO will join the Barcelona-based budget airline’s management committee along with Chief Financial Officer Sonia Jerez, Chief Strategy Officer Fernando Estrada, and Chief Operating Officer Fernando Val, all reporting directly to Vueling’s Chairman and CEO, Alex Cruz.

García Blancas will be responsible for sales and commercial activities for the airline that flies to more than 160 airports, and for helping to consolidate Vueling’s position as Europe’s leading “premium” low-cost carrier. His team of 160 people work in seven sub-units: Pricing and Revenue Management; Sales; E&M Commerce; Branding & Advertising; Customer Loyalty-CRM, External Communications, and Customer Service.

 David García Blancas

 A graduate of the London Business School with several advanced degrees in management, David García Blancas has worked in the airline business for more than 18 years, starting in Air France’s sales office in Madrid in 1996. In 2001 he was transferred to Paris where he held several positions in the sales department until his appointment as the airline’s sales and services manager in China in 2006. That same year he became Asia sales and e-commerce manager for Air France/KLM. In 2009 he was transferred to Poland as the Air France/KLM group’s country manager. He joined LOT Polish Airlines in 2013, first as chairman/CEO of LOT Travel, and later as CCO.

 IMG_0056

Vueling rewards its 200,000th pet travelling on board

The lucky passenger is called “Pizza”, and she’s a dachshund from Italy who flew from Sardinia to Majorca with a Barcelona stop. 

Most Vueling passengers who fly with their pets are bound for the summer holiday destinations of Ibiza or Majorca in July and August.  

Barcelona, 13 August 2015 –Pizza”, a little female dachshund from Italy, happened to be the 200,000th pet carried by Vueling. To mark the occasion, airline representatives greeted her human family at the Barcelona airport and handed over a prize – free tickets for Pizza and her family to any of Vueling’s more than 160 destinations in Europe, the Middle East, or Africa.

It was a very special trip for the three-year-old dog, whose owner, Ilaria Ruiu was taking along with her three children to Majorca to join their father who already lives there. “Our dog, Pizza, is part of the family, and I was happy to discover this unique service for pets on board offered by the Vueling. It allows me to travel with my 3 kids and our pet in a comfortable and quick travel”, says Ilaria Ruiu. They left Cagliari in Sardinia at 1430h and landed in Majorca at 1750h after a 0105h stop in Barcelona.

 

Foto Pizza

 

“Pizza” and her family getting their prize at Barcelona’s El Prat airport

Vueling is a pet friendly airline

Since 2009 Vueling has allowed passengers to travel with their pets on all European flights except to the United Kingdom and Ireland, including direct flights and those involving a stop at Vueling’s main bases in Barcelona-El Prat and Rome-Fiumicino. Small pets can travel with their food and accessories in carry-on kennels with a total weight of up to eight kilograms. The airline admits dogs, cats, birds, fish, and small tortoises.

Customers can make arrangements to travel with their pets when booking their tickets on www.vueling.com, always choosing the “Basic” fare. They must carry travel documents, vaccination certificates, etc. A special boarding pass will be issued, and an appropriate seat will be assigned along with instructions to ensure a comfortable flight. For each leg of a domestic flight 25€ will be charged for the pet. For international flights and those to Spain’s Canary Islands, the charge per leg is 40€.

For more information click on pets on board.

11 August, 2015
vuelingrrpp

Vueling starts operations of first four Airbus A321s, the largest in its fleet

Made at the Airbus plant in Hamburg, the aircraft have 220 seats, 40 more than the A320.

Vueling is acquiring a total of 19 new aircraft this year, including five A321s, plus additional A319s and A320s.

Barcelona, August 11th 2015. – Vueling, Barcelona’s busiest airline, has started to operate its first four A321-200s, now the largest aircraft in its fleet, which will be expanded to more than 100 units in the course of this summer season. The first, registered as EC-MGY, was named ‘Possible by Vueling’ –- the company’s latest advertising slogan. The second, registered as EC-MGZ, was named ‘Inspiring Lives’. And finally, the last two aircraft –EC-MHA and EC-MHB-, were named ‘Good Sense & Rebelliousness’ and ‘Efficiency and Friendliness’.

Greater Capacity and Efficiency

The new model is the largest member of the Airbus A320 family (encompassing the A318, A319, A320, and A321), with an overall length of 44.51 metres, plus 220 seats, 40 more than the A320 model which makes up most of the Vueling fleet. This will enable the airline to raise passenger capacity by18% on the routes where it replaces the A320. This will call for a fifth cabin crew member to attend the additional passengers.

Vueling A321

Vueling crew members pose together with the first Airbus A321, EC-MGY, parked at Barcelona-El Prat airport.

The first four Airbus A321s –-a total of five A321s will be in service before the end of 2015— are part of a purchase order made by Vueling’s parent IAG in August, 2013, for a total of 62 aircraft, plus options for 58 more. Those on firm order are all being delivered between 2014 and 2020.

Dimensions and Key Data

Airbus A321-200
Overall length 44.51 m
Wingspan 35.80 m
Fuselage Width 4.14 m
Height 11.76 m
Range 5,950 km
Fuel capacity 23,700 lt. / 19,031 kg.
Engine thrust range V2533 133–147kN (30,000–33,000 lbf)

A Fleet of More than 100 aircraft

This year Vueling is adding five A321s and 14 A319s and A320s to its fleet, which will soon number more than 100 units. The new aircraft all have sharklets on the wingtips, and are more fuel-efficient and environmentally friendly.

The new units, which have been arriving since January, have names in keeping with the company’s youthful style: You’re the Vueling that I Want (EC-MEL); Keep Calm and Vueling (EC-MEQ); Vueling my best dream (EC-MER); Leonardo da Vueling (EC-MES); Vueling Topic (EC-MFK); Ich Bin Vuelinger (EC-MFL); Are you Vueling to me? (EC-MFM); In Vueling We Trust (EC-MFN); and #BuenVueling (EC-MGE).

Vueling has entered this year’s busy summer season with more flights and routes than ever. It will operate a total of more than 60,000 flights from 1 June to 30 September, and offer 11 million seats, 13% more than in 2014.

About Vueling

The prestigious trade journal Air Transport News has named Vueling this year’s best low cost carrier.

The company was founded in July, 2004, with a fleet of two Airbus A320, four routes, and a commitment to providing excellent customer service at competitive prices. Ten years later, Vueling operates on more than 360 routes to 155 destinations in Europe, the Middle East, and Africa, with a fleet of more than 100 aircraft and 22 operational bases. It has carried more than 90 million passengers.