Browsing posts in "TIPS"
28 April, 2017
vuelingnews

Metro strikes in Barcelona

We inform you that there is an indefinite strike affecting the metro network in Barcelona since April the 24th. There are scheduled service disruptions each Monday at different times of the day. Due to this situation, we recommend you to go to the airport earlier than usual for check-in and boarding your flight.

7 September, 2015
vuelingnews

Vueling and your baby

Are you one of our mums and dads who never miss the chance to travel with their baby?

If you are, we’d like to tell you all about the details and tips to make your journey both practical and comfortable.

We define a baby (Infant) as being any child under two years of age at the time of flying. For safety reasons, newborn infants must be at least 7 days old before they can fly, although for their first flight we recommend at least 14 days old.

 

Booking:

You can book via our website or through our Customer Services Reservation Centre.

If you’re travelling alone with 2 babies, one must be at least 18 months old at the time of flying.

One of your babies must travel on your lap with a special seat belt. For the second baby to have a seat, you must add him/her to the booking as a child passenger as opposed to a baby passenger.

In-flight seats:

The seats that you must occupy are specific to adults with infants and they are indicated on the seat map on our website. For safety reasons, you cannot travel in XL seats or Excellence seats.

Check-in:

You’ll have to go to the check-in desk to get your boarding passes as, for security reasons, you cannot check in online when travelling with babies.

At the boarding gate, no queues! You’ll be the first on board so you can get seated more easily.

Documentation:

Your infant is exempt from carrying documentation on domestic flights, providing they are included in your booking. In the case of international flights, the documentation will be the same as for an adult. The Spanish “libro de familia” is not admitted as a travel document! For more information, please refer to the section on documentation

Infant seat:

If the infant is between 6 and 36 months old and you have booked a seat for him/her, he/she will be able to travel in a child car seat (Group 0 or 0+ for babies weighing up to 10 kilos), providing it is rigid and approved.

For safety reasons, booster seats cannot be used on board the plane.

Luggage:

The infant’s luggage will count as part of your own luggage. You can check in, free of charge, a total of 2 items (pushchair, cradle or cot). A child car seat is excluded from these two items (you must either add it as an extra item or it can form part of your 23 kg luggage that you have booked or is included with some of our fares), although you can check in a booster free of charge.

Pushchair:

For your convenience, you can take the pushchair to the boarding gate and we will check it in for you. Upon arrival at your destination, just collect it from the conveyor belt with the rest of your baggage.

Even if your child is over 2 years old, you can check in a pushchair free of charge.

If you have a connecting flight, please note that there will be a special trolley with baby seat at your disposal to make your stop-over at BCN trouble-free. This service is provided by AENA, so you will need to go to the AENA information desk to request the service.

Nappy changes:

We have an area set aside for nappy changing in the toilet of the plane.

Baby food:

You can bring your baby’s favourite food from home, in jars no larger than 100ml. There are no restrictions if you buy the jars and liquids in the terminal.

We can heat up the baby food on board in bain-marie. Oh! Don’t forget to bring a small baby bottle, as it will be very useful during take-off and landing to alleviate pressure in the ear.

And, of course, don’t forget your baby’s favourite cuddly toy, blanket or pillow so they’ll feel more at home.

Have a Happy Vueling!

19 May, 2015
vuelingnews

Change of terminal at Berlin Tegel airport

We would like to inform you that from now and onwards, flights from / to Berlin Tegel (TXL) will be operated from / to Terminal C. Whether you have to check in or collect your baggage, you have to go to Terminal C.

Here you can see where Terminal C at Berlin Tegel airport is.

Have a nice Vueling.

Terminal C (2)

26 March, 2015
vuelingnews

Change of terminal at Hamburg airport

We would like to inform you that from March 30th 2015, flights from / to Hamburg will be operated from / to Terminal 1. Whether you have to check in or collect your baggage, you have to go to Terminal 1.

Here you can see where Terminal 1 at Hamburg airport is.

Have a nice Vueling.Hamburg

24 March, 2015
vuelingnews

Change of terminal at Vienna airport

We would like to inform you that from March 29th to October 24th 2015, flights from / to Vienna will be operated from / to Terminal 1. Whether you have to check in or collect your baggage, you have to go to Terminal 1.

Here you can see where Terminal 1 at Vienna airport is.

Viena_Vienna

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