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20 March, 2017
vuelingnews

Air traffic control strike in Italy

We would like to inform you that today 20th March an air traffic controllers strike in Italy is expected, wich may affect our operations. For that reason we kindly ask you to check your flight status before you go to the airport here .

We are working hard to minimise the disruption. Please check here all the information about Passengers’ Rights.

Whilst this situation is outside of our control, we would like to apologise for any inconvenience caused.

3 March, 2017
vuelingnews

Air traffic controllers strike in France

We would like to inform you that an air traffic controllers strike in France is due for from 6th to 10th of March and this causes some restrictions in our operations.

Please check here the cancelled flights.

It is not necessary for you to go to the airport in order to make any of these changes. You have 7 days since the date of the affected flight to manage your booking.

These are the options at your disposal:

CHANGE FLIGHT OR REQUEST FOR REFUND

  • Free change for another flight leaving up to 15 days before or after scheduled departure. .
  • Ask refund of affected flight; reimbursements will be made within the next 7 days.

You can change your flight or ask for refund of your booking clicking here.

Additionally you can contact our special telephone number 902 808 009 from Spain, 931220851 for any mobile phones and local calls (Barcelona), 33184884814 from France, 390694801256 from Italy, and (+34) 93 122 00 55 from rest of the world.

Passengers who are affected by this strike and that have bookings made through www.vueling.com have been notified by e-mail and sms to those contacts showed on booking.

Passengers who are affected by this strike and that have booked through a travel agency or an online travel agency must contact to their own costumer service to make any changes or ask refund.

Finally, those passengers who have a booking made by Iberia or British Airways in codeshare with Vueling must ask directly to those Airlines for any changes or refund.

For this reason, we kindly ask you to check previously your flight status before going to the airport.

Please check here all the information about Passengers’ Rights.