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28 March, 2014
vuelingnews

Changes affecting the Paris (Orly) – Casablanca route

Due to operational reasons, Vueling has had to modify the company’s normal operations for the route connecting Paris (Orly) with Casablanca.

For flights scheduled from 30 March to 10 and 12 April, Vueling will operate the Paris (Orly) – Casablanca route to/from Rabat airport:

  • Passengers flying from Paris (Orly): the flight from Paris (Orly) will take off at its originally scheduled time of 11:35 am (local time) and land at Rabat airport, where we will drive you to the Casablanca airport by bus.
  • Passengers flying from Casablanca: please arrive at the Casablanca airport by the originally scheduled time of 14:20 (local time), where we will take you by bus to Rabat airport, where you will continue by flight to Paris (Orly). If you prefer, you may go directly to Rabat airport. The departure of this flight is at 16:35 (local time).

If you are dissatisfied with this change in your flight itinerary, we can offer you the following alternatives:

  • Request a flight change before 12 April by calling our customer support hotline: (+33) 184.88.48.14 from France, and (+34) 93.122.12.90 from Morocco.
  • Cancel the reservation within the next 15 days by clicking here.

For flights scheduled from 16 April to 9 June (inclusive), Vueling will operate the Paris (Orly) – Casablanca route to/from Rabat airport, excepting the days 11th, 13th, 14th and 15th of April and 20th, 22nd, 26th and 27th of May and 3rd, 4th and 8th of June where Vueling will not operate this route.

Vueling will operate the Paris (Orly) – Casablanca route to /from Rabat airport:

  • Passengers flying from Casablanca: The departure airport has been changed to Rabat. Passengers must make their own way to Rabat airport. The flight from Rabat to Paris (Orly) will be departing at 2.20pm (local time) from Rabat airport.
  • Passengers flying from Paris (Orly): the flight from Paris (Orly) will take off at its originally scheduled time of 11.35am (local time) and land at Rabat airport.

If you are dissatisfied with this change in your flight itinerary, we can offer you the following alternatives:

  • Request a change of flight for one departing anytime up to 9 June by calling our customer support hotline: (+33) 184 88 48 14 from France, and (+34) 93 122 12 90 from Morocco.
  • Cancel the reservation within the next 15 days by clicking here.

Vueling will not operate the Paris (Orly) – Casablanca route the following days:

  • 11th, 13th, 14th and 15th of April.
  • 20th, 22nd, 26th and 27th of May.
  • 3rd, 4th and 8th of June.
  • 10th of June onwards.

We can offer the following alternatives:

  • Request a ticket refund by clicking here.
  • You can also check other alternatives by calling our customer support hotline: (+33) 184.88.48.14 from France, and (+34) 93.122.12.90 from Morocco.

The passengers of affected flights who have reserved their flights through a travel agency or online travel agency, should contact their corresponding customer service channels directly to manage a flight change or refund.

If you have booked with Iberia using Vueling codeshare, please request a change or refund at www.iberia.com.

For queries on general contract terms and conditions concerning air travel, baggage and changes: Conditions of carriage.

You can contact our Customer Service Centre by clicking here.

(Updated 19:21pm).

14 March, 2014
vuelingnews

Change in check in counters at Berlin TXL airport

We would like to inform you that If you fly from Berlin (TXL) from 17th to 21st of March 2014, you could find us at Terminal A.

Our check in counters will be temporarily situated at Terminal A. Please, remember that for your next flight.

If you want to know at wich check in counters you could find us, check the website www.berlin-airport.de/en or at the airport information displays.

Best regards and have a nice Vueling.

12 November, 2013
vuelingnews

If you fly from Morocco: liquids on hand luggage

We would like to inform you that from November 15th 2013, Morocco embraces the european regulation concerning the transportation of liquids in hand luggage detailed in Regulation 185/2010.

In accordance with the provisions on this Regulation liquids, aerosols and gels (for example, toothpaste, hair gel, perfumes, shaving foam and other items with similar consistencies), may only be carried as hand luggage providing that they are carried in individual containers with capacity not greater than 100 mililitres or equivalent in one transparent resealable plastic bag of capacity not exceeding 1 litre, whereby the contents of the plastic bag fit comfortably and the bag is completely closed. Only one bag per passenger is allowed.

Liquids and semi-solids are also permitted (for example, baby foods) wich must be consumed on board.

Please, keep in mind If you fly with us from Morocco.

Check here our Conditions of Carriage about this topic.

Best Regards and have a nice Vueling.