30 July, 2015

Information about Rome – Fiumicino airport

Due to the operational reasons and restrictions at Rome – Fiumicino airport on July 30th, our flights weren’t operated with the scheduled times.

If your flight has not been operated, ask for the refund clicking here.

Due to this situation, we kindly ask you to check your flight status on our section “Flight status

You can contact with our Service Center clicking here.

Additionally you can contact our special telephone number 902 808 009 from Spain and  390694801256 from Italy  and  (+34) 93 122 00 55 from other countries.

We apologize for the inconveniences.

Alex Cruz Wins “Airline Business Award” for 2015

The prize honours Vueling’s Chairman and CEO in the budget airline category

 Alex Cruz

Vueling’s Chairman and CEO Alex Cruz, receiving the Airline Business Award 2015 from John Ackerman, Executive Vice President Global Strategy & Development Dallas/Fort Worth International Airport

Barcelona, 13 July 2015. – Alex Cruz, the chairman and CEO of the Barcelona-based budget airline Vueling, has been honoured for his leadership of the fast-growing company by the prestigious trade journal Airline Business at an award ceremony in London.

In giving the award, the publication’s editor Max Kingsley-Jones, dedicated a few words to Vueling’s chairman: “Since establishing Vueling’s predecessor Clickair a decade ago, Cruz has led an innovation charge in Europe’s low-cost sector that others have followed,” said Kingsley-Jones. “This success resulted in its acquisition by IAG in 2013, where Cruz is now a rising star within the management team.”

In accepting the award, Alex Cruz expressed his gratitude and said he shared the honour with the Vueling team: “It’s an honour for me to receive the ‘Airline Strategy Award’ from a publication as prestigious as Airline Business. I accept it on behalf of all the people who work every day to make Vueling possible. Possible for Barcelona to be the best short-haul connected airport in Europe, and to prepare Rome Fiumicino to follow it.  Possible for us to deliver low fares across more than 160 markets with a Premium service. And all of it, delivered with a competitive cost base.  We are still challenged to become better, in service and costs, and the Vueling team will be greatly motivated by this award to make it happen.

About Airline Business:

Airline Business is the premier monthly title for airline boardrooms worldwide and marks its 30th anniversary in 2015, having been launched in 1985. It is part of Flightglobal, and a sister publication of Flight International and flightglobal.com. Airline Business covers the key strategic and business issues in the air transport industry. It has editorial offices in London, Washington DC and Singapore.

10 July, 2015

Fire at the Rome – Fiumicino airport

Check-in counters for all our flights from Rome-Fiumicino are located in Terminal 3, both for passengers who have to check-in and those who already have the boarding passes.

La facturación de todos nuestros vuelos en Roma-Fiumicino se realizarán desde la Terminal 3, si ya tienés tu tarjeta de embarque dirígete directamente a la T2.

We kindly ask you to check your flight status clicking here before you go to the airport.

If your flight has not been operated, the options at your disposal are:

1- Free change to the previous or next available flight on the same route.

2- Change to another flight without paying any fee for the change, but the fare difference between both flights should be paid.

3- Ask for the refund of the affected flight.

If your flight is included within the list of affected flights of the following days, you will be able to manage your booking online clicking here.

July 10th

July 11th

July 10th

July 11th

July 12th

July 13th

July 14th

July 15th

July 16th

If your  flight date has passed, please contact to our special telephone number 902 808 009 from Spain, (+34) 93 122 00 55 from other countries or 390694801256 from Italy to change your flight.

Alternately, you can ask for the refund of the affected flight clicking here.

It’s not necessary that you go to the airport to manage these procedures.

9 July, 2015

Air traffic Controllers strike in Spain

We inform you that on July 11th, 12th, 25th and 26th, an air traffic controllers strike in Spain is expected with partial work stoppages, without affectation in our usual operations,
although some restrictions may be caused at the specified time frame.

11th July: From 10am to 13pm
12th July: From 17pm to 20pm
25th July: From 10am to 13pm
26th July: From 17pm to 20pm

Due to this situation, we kindly ask you to check your flight status clicking here before you go to the airport.

7 July, 2015

New Uniforms for Vueling Cabin Crews

More than 2,000 cabin staff of the Barcelona-based budget airline will wear the new outfits, designed to project the company’s modern image.

 More than 75% of cabin personnel took active roles in the discussions and design.

Barcelona, 7th June – Vueling’s innovative spirit and constant evolution are reflected in the new uniforms to be worn starting this summer by the more than 2,000 cabin attendants employed by the airline. The idea behind the redesign project, which took more than a year to complete, was to project a more modern image, emphasising the values of professionalism, experience, friendliness, and elegance. The new attire is part of a larger effort to transform passengers’ flying experience.

To view the video click here


In keeping with its philosophy, the company decided to involve cabin staff in the entire process, and more than 75% took part by submitting hundreds of sketches, making suggestions, expressing opinions, and responding to surveys. Cabin crew members worked alongside professionals to create the final designs.

Other changes include the grey scarves or neckties worn by pursers in contrast to the yellow worn by other cabin staff; the wearing of gloves for the performance of all in-flight services; chevrons on the sleeves of male staff; a choice of one-piece dresses or blouses with skirts or trousers for females; and newly designed overcoats.