We would like to inform you that from March 10th, the use of electronic devices on board of our flights is allowed in all flight phases.
These devices may be used on taxiing, takeoff and landing, as long as they are connected on “airplane / flight mode”. This means they are not transmitting data.
Electronic devices that can be used in Vueling aircrafts are:
- Mobile phones / smartphones.
- Electronic tablets.
- Electronic and personal noise cancel headphones.
- MP3, MP4… and music digital players.
- Handheld portable electronic games.
- Laptops and notebooks.
- Bluetooth devices.
- Personal photo and video cameras (not professional).
- Handheld DVD/CD players.
Transport of medical electronic devices needed to maintain physiological functions of passengers, is allowed only if those devices do not transmit or have a transmitter mode.
It is forbidden in any aircraft of Vueling to use ant type of electronic cigarette and any type of electronic devices (including any electronic cigarette) may not be used during refueling or defueling. They must also be turned off, even if they have “airplane / flight mode”.
Mobile phones and other electronic devices with antenna or otherwise emit electromagnetic waves may be used aboard any aircraft of Vueling whenever the doors are open. Within the above devices, are included all devices that can send or receive calls, text messages, photos or any type network messaging services.
During any phase of the flight, the crew may order to stow and to switch off any electronic devices on-board in the case of suspected interference or anomalies detected in the aircraft systems operation (even when if PEDs have any “airplane / flight mode” option).
Also is not allowed to use any kind of personal headphones on the seats placed in the rows located in the emergency exits during critical phases of flight (taxiing, take-off and landing).
Regards and have a nice Vueling.
All passengers will be able to use smartphones, tablets, portable video consoles, mp3 players and e-books during takeoff and landing, on airplane mode.
Barcelona, March 10th 2014-. Vueling will allow the use of electronic devices on board its aircraft during all flight phases, including taxiing, take-off and landing.
Starting today the use of electronic devices during all phases of flight will be possible onboard of all Vueling aircraft. The company already has the approval from the Agencia Estatal de Seguridad Aérea Española (AESA) for the implementation of the new rules, which will allow the airline passengers to use their portable electronic devices in all phases of the flight.
All electronic devices can be turned on during taxiing, take-off and landing, as long as the terminals are connected on airplane mode and not transmitting data.
Given their weight and size and taking into consideration the rules regarding keeping floor space clear of obstacles during take-off and landing, portable computers and notebooks can only be used during the flight itself, and again always following instructions given out by the crew.
When can Vueling passengers use their smartphone, tablet, e-reader or mp3?
|In ‘Flight Mode’||Not in ‘Flight Mode’|
Taxiing on runway
|Yes, but in accordance with the crew’s security instructions and after having put away heavy objects before take-off||NO|
NOTE: Portable computers cannot be used during taxiing, take-off and landing. In all cases, passengers must abide by the rules laid down by the crew.
Dear customer :
We want everything at Vueling to be about our passengers. Day after day, a big team of people works to make constant improvements to our service. From the moment you make your booking and even after you have taken your flight. Our main goal is to have our customers’ trust. This trust that has gained us the best European airline award at the last CAPA Awards, presented in November in Amsterdam by the leading market analysis company in the aviation sector.
It is a trust that we aim to keep even when things do not go exactly as scheduled. When we have delays, for example. So I am pleased to share with you the launch of a new information and management space customers on our website. The Flight Status Manager that we present today will allow you to see, in real time, the status of each of our more than 500 daily departures and arrivals (http://www.vueling.com/en/vueling-services/flight-information/flights-today).
So our customers can tell, at any time of the day, if a flight is on time or delayed, and in this case its estimated arrival time. This information space, which is also incorporated in the Vueling mobile phone app, will be supplemented, in the course of the early months of 2014, with new customer services to bring the company’s operations even closer to its passengers.
As always, our goal is not only to offer the best flights, but also exclusive services that complete the experience on board and make the customer’s relationship with Vueling easier.
Because we want everything at Vueling to be about our passengers, about you.
Chairman of Vueling
Barcelona, 27th November 2013–. Vueling has won the prestigious “Regional Airline of the Year” award at the CAPA World Aviation Summit 2013 in Amsterdam. The award acknowledges Vueling as the best performing airline in Europe.
CAPA Centre for Aviation, is the leading provider of independent aviation market intelligence, analysis and data services, covering worldwide developments.
Vueling was awarded the top accolade for its impact on aviation, its strategic leadership and innovation.
The premium low cost airline has set new benchmarks in the air and on the ground with its integration of distribution systems (GDS) used mainly by travel agencies, codeshare agreements with other airlines and connecting flights via Barcelona’s hub. It also offers premium services to business travellers such as priority boarding and checking, full catering and “fast track” at the airport with flexible fares.
It has launched new routes with performances by DJ David Guetta on board a Paris-Ibiza flight, wine tastings and cookery demonstrations from two Spanish Michelin chefs. The airline is also a leader in social media, making its 2.0 platform participative for all of its customers in the Instagram photo gallery contest to design an aircraft, a lip-dub Christmas video and flash mob city-specific events. This strategy aims at building brand awareness by offering a unique customer experience and increased engagement.
The airline also prides itself on delivering a very low cost base premium operation but with the highest quality and safety standards certified by the International Air Transport Association IATA- IOSA. Vueling is one of the very few European LCCs with this certification.
Alex Cruz, Vueling’s Chairman and CEO said: “The key element of Vueling’s success is its cost control, revenue innovation and commitment. Since the beginning we have embraced a strong company culture and values. Our staff have a huge sense of belonging and that is something that makes us stronger to compete in a tough trading environment”.
Peter Harbison, CAPA’s Chairman and CEO said: “Under Alex Cruz’s leadership, Vueling has developed a pioneering hybrid model with innovative ancillary products that are valued by customers, without impacting the airline’s very low cost base. Its innovations are being adopted by other LCCs. Vueling is also launching bases outside Spain, opening up new growth opportunities. Its sharp focus on cost control and margin’s growth are most impressive”.
The company will fly more than 250 routes next summer across Europe, Middle East and Africa with a fleet of 91 Airbus A320 and A319 aircraft spread across its 16 bases. Vueling is currently the leading airline at Barcelona-El Prat and Florence airports, second at Rome-Fiumicino, and fourth in Amsterdam-Schiphol and Brussels airports.
ABOUT CAPA AND THE CAPA AVIATION AWARDS FOR EXCELLENCE
Established in 1990, CAPA – Centre for Aviation is the leading provider of independent aviation market intelligence, analysis and data services, covering worldwide developments.
CAPA’s Aviation Awards for Excellence are intended to reward airlines, airports and suppliers. They must not only be successful but have also provided industry leadership in adjusting to a new environment. At a time of industry upheaval, adopting new directions that offer new directions for others to adopt.
The CAPA Awards judging panel includes European (Dr Barry Humphreys, formerly UK CAA and Virgin Atlantic; chairman of BARUK and director of NATS), American (Professor Nawal Taneja, executive consultant to airlines, author of numerous aviation management books) and Asia Pacific (Andrew Herdman, Director General of the Association of Asia Pacific Airlines) advice, as well as the regular assessments of the CAPA analysis and executive team, including Peter Harbison, Brendan Sobie, Binit Somaia, Jonathan Wober, Lori Ranson, Will Horton and Derek Sadubin.
CAPA’s analytical reports and industry research enable senior executives to stay ahead of trends and developments in this fast changing, complex and dynamic industry.
Understanding aviation markets is our great strength and passion. Providing our CAPA Members, clients and partners with an unparalleled level of expertise and insight is our business. We offer an extensive range of information services developed by analysts covering the entire spectrum of commercial aviation.
In addition to our regular research activities we also release annual or bi-annual reports on a number of geographies and industry issues, several of which have been at the vanguard of industry thought on key strategic developments. We don’t just research the industry; we help shape its direction.
Vueling presents a 267% growth in Rome-Fiumicino with 24 new routes, being seven domestic and eight dedicated aircraft
Vueling replicates in Rome its Barcelona model, connecting Vueling – to – Vueling flights through Rome-Fiumicino Airport
Barcelona, November 20th, 2013 – Vueling has launched today at a press conference what will be the largest growth of the company for the next summer season 2014. The airline has presented a 267% growth at the Fiumicino airport, linking it with a total of 33 direct destinations within Italy and Europe. Vueling will designate eight aircraft to cover its new operations at the main airport of the Italian capital.
During 2014 seven new domestic routes will be progressively launched: Catania, Palermo and Turin with four daily flights; Genoa, flying three times a day; Bari, twice a day; Brindisi and Lamezia with one daily flight. In addition, Vueling will offer its passengers 17 new direct international routes from Rome: Brussels and Athens (two daily flights), Prague, Munich, Berlin and Amsterdam (one flight daily), Split (five flights a week), Dubrovnik and Mykonos (four flights a week), Santorini (three weekly flights), Malta, Alicante and Seville (three weekly flights) and Rhodes, Corfu, Crete and Santiago de Compostela (twice a week). All the new routes will join the other nine already being operated by Vueling (Barcelona, Malaga, Ibiza, Majorca, Menorca, Valencia, Madrid, Paris -Orly and Nantes).
The proposal that Vueling has presented to Rome today is undoubtedly founded on the successful experience that the airline has matured over the past five years at El Prat. The airline plays a decisive role in its main airport. This circumstance will allow El Prat to become the European airport with the most number of short and medium haul flights operated exclusively by its leading airline by next summer. Furthermore, Rome is an ideal base due to its geographical situation and its Euro-Mediterranean DNA, a distinctive hallmark of Vueling and its network, which connects Europe from north to south.
Vueling launches its most important distinguishing symbol for the second time and out of its natural market: Vueling – to – Vueling connections in Fiumicino. With connecting flights, passengers will be able to access several European destinations through the Roman airport using up to 550 different flight combinations. It opens up new possibilities for the Italians who wish to travel to new destinations via Rome. Also, northern Europe passengers (from Amsterdam, Berlin or Prague) will be able to go through Fiumicino as a natural way to access destinations in the south of Italy, Greek islands or Croatia. Barcelona establishes itself as the company´s hub to reach cities in the south of Spain, as well as African destinations that the airline is introducing in its network.
Vueling in Italy
The airline launched operations in Italy in December 2004, connecting Fiumicino and Milan to Barcelona, as well as Valencia to Milan. The relevance of the Italian market has grown over the years, during which the company transported more than 12 million passengers in Italy. During the summer of 2013 the airline was already present in 14 Italian cities (Rome, Milan, Venice, Florence, Naples, Palermo, Pisa, Genoa, Bari, Catania, Turin Cagliari and Olbia), with two operational bases, in Rome-Fiumicino and Florence.
- Policy of use for electronic devices on board
- Vueling allows the use of electronic devices during all stages of the flight
- A new step forward in customer service, Alex Cruz, Chairman of Vueling
- Vueling wins top award
- Vueling presents a 267% growth in Rome-Fiumicino with 24 new routes, being seven domestic and eight dedicated aircraft