4 September, 2015
vuelingnews

Bad weather conditions

We inform that due to bad weather in Barcelona and North Europe, our normal operative  it’s been affected .

Due to this situation, we kindly ask you to check your flight status on our section “Flight status” before you go to the airport.

If your flight has not been operated, ask for the refund clicking here.

You can contact with our Service Center clicking here.

Additionally you can contact our special telephone number 902 808 009 from Spain and 390694801256 from Italy and (+34) 93 122 00 55 from other countries.

We apologize for the inconveniences.

2 September, 2015
vuelingnews

We would like to go ahead

We would like to inform you that a ground handling services strike is expected by Menzies Aviation Ibérica staff at Madrid airport. The partial work stoppage will be held on 4th, 11th, 18th and 25th of September from 04h30 to 07h30 and from 19h30 to 21h30.

We would like to provide you the following recommendations for your flight:

  1. We advise you to do the check-in online, please click here.
  2. We recommend you to go in advance to the airport in order to avoid further inconveniences.
  3. We advise you to travel with hand baggage.

Despite this situation our schedule operations will not be affected.

 

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Apple Pay comes to Vueling’s customers in the UK

Offering an easy, secure & private way to pay.

 Marion Bauer, Vueling’s chief of E&M Commerce: “Apple Pay will enable users of the Vueling mobile App to use their smartphones to book all their purchases with greater speed, efficiency, and above all, security.”

 Barcelona, 2 September 2015 – Vueling, the busiest airline at its Barcelona base, offers its customers in UK access to Apple Pay, a new category of service that transforms mobile payments with an easy, secure and private way to pay.

Security and privacy is at the core of Apple Pay. When you add a credit or debit card to Apple Pay, the actual card numbers are not stored on the device, nor on Apple servers. Instead, a unique Device Account Number is assigned, encrypted and securely stored in the Secure Element on your device. Each transaction is authorised with a one-time unique dynamic security code, instead of using the security code from the back of your card.

Marion Bauer, Vueling’s E&M Commerce Director says, “Apple Pay will enable users of the Vueling mobile App to use their smartphones to book all their purchases with greater speed, efficiency, and above all, security. Our support of the new Apple Pay system is yet another indication that technological innovation is in Vueling’s DNA, especially when it comes to meeting our passengers’ needs instantly, easily, and decisively”.

Apple Pay is easy to set up and users will continue to receive all of the rewards and benefits offered by credit and debit cards. In Vueling, Apple Pay works with iPhone 6, iPhone 6 Plus and Apple Watch, upon availability.

Vueling is offering Apple Pay within the Vueling App, available on the App Store. Online shopping in Vueling App is as simple as the touch of a finger with Touch ID, so there’s no need to manually fill out lengthy account forms or repeatedly type in shipping and billing information. When paying for goods and services within apps with Apple Pay is compatible with iPhone 6, iPhone 6 Plus, iPad Air 2 and iPad mini 3.

For more information on Apple Pay, visit: http://www.apple.com/apple-pay/

1 September, 2015
vuelingrrpp

Vueling Appoints David García Blancas as Chief Commercial Officer

Rounds out the Management Committee of Spain’s second-busiest airline.

                                                                                                                                                                    Barcelona, September 1st 2015. Vueling today announced the appointment of David García Blancas as its new Chief Commercial Officer (CCO).  For the past two years the 40-year-old García Blancas from Madrid has held a similar position in Poland’s LOT Airlines, which he helped restore to profitability after seven years of losses.

 The new CCO will join the Barcelona-based budget airline’s management committee along with Chief Financial Officer Sonia Jerez, Chief Strategy Officer Fernando Estrada, and Chief Operating Officer Fernando Val, all reporting directly to Vueling’s Chairman and CEO, Alex Cruz.

García Blancas will be responsible for sales and commercial activities for the airline that flies to more than 160 airports, and for helping to consolidate Vueling’s position as Europe’s leading “premium” low-cost carrier. His team of 160 people work in seven sub-units: Pricing and Revenue Management; Sales; E&M Commerce; Branding & Advertising; Customer Loyalty-CRM, External Communications, and Customer Service.

 David García Blancas

 A graduate of the London Business School with several advanced degrees in management, David García Blancas has worked in the airline business for more than 18 years, starting in Air France’s sales office in Madrid in 1996. In 2001 he was transferred to Paris where he held several positions in the sales department until his appointment as the airline’s sales and services manager in China in 2006. That same year he became Asia sales and e-commerce manager for Air France/KLM. In 2009 he was transferred to Poland as the Air France/KLM group’s country manager. He joined LOT Polish Airlines in 2013, first as chairman/CEO of LOT Travel, and later as CCO.

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Vueling rewards its 200,000th pet travelling on board

The lucky passenger is called “Pizza”, and she’s a dachshund from Italy who flew from Sardinia to Majorca with a Barcelona stop. 

Most Vueling passengers who fly with their pets are bound for the summer holiday destinations of Ibiza or Majorca in July and August.  

Barcelona, 13 August 2015 –Pizza”, a little female dachshund from Italy, happened to be the 200,000th pet carried by Vueling. To mark the occasion, airline representatives greeted her human family at the Barcelona airport and handed over a prize – free tickets for Pizza and her family to any of Vueling’s more than 160 destinations in Europe, the Middle East, or Africa.

It was a very special trip for the three-year-old dog, whose owner, Ilaria Ruiu was taking along with her three children to Majorca to join their father who already lives there. “Our dog, Pizza, is part of the family, and I was happy to discover this unique service for pets on board offered by the Vueling. It allows me to travel with my 3 kids and our pet in a comfortable and quick travel”, says Ilaria Ruiu. They left Cagliari in Sardinia at 1430h and landed in Majorca at 1750h after a 0105h stop in Barcelona.

 

Foto Pizza

 

“Pizza” and her family getting their prize at Barcelona’s El Prat airport

Vueling is a pet friendly airline

Since 2009 Vueling has allowed passengers to travel with their pets on all European flights except to the United Kingdom and Ireland, including direct flights and those involving a stop at Vueling’s main bases in Barcelona-El Prat and Rome-Fiumicino. Small pets can travel with their food and accessories in carry-on kennels with a total weight of up to eight kilograms. The airline admits dogs, cats, birds, fish, and small tortoises.

Customers can make arrangements to travel with their pets when booking their tickets on www.vueling.com, always choosing the “Basic” fare. They must carry travel documents, vaccination certificates, etc. A special boarding pass will be issued, and an appropriate seat will be assigned along with instructions to ensure a comfortable flight. For each leg of a domestic flight 25€ will be charged for the pet. For international flights and those to Spain’s Canary Islands, the charge per leg is 40€.

For more information click on pets on board.

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