14 December, 2014
vuelingnews

National strike in Belgium

We inform you that on December the 14th and 15th, an Belgium national strike is expected, that causes some restrictions in our operations.

Please, check here the flights that will not be operated. The information about the affected flights  will be daily updated.

Due to this situation, we kindly ask you to check your flight status clicking here before you go to the airport.

All passengers affected by the air traffic controllers strike with bookings made through www.vueling.com have been informed by e-mail and sms to the same e-mail entered in the booking. The options at your disposal are:

1. CHANGE THE FLIGHT

If you want to change your booking, you’ll be able to choose one of the following options by clicking here or by contacting our special telephone number: 902 808 009 from Spain, (+34) 93 122 00 55 from other countries:

  • Free change to the previous or next available flight.
  • Change to another flight without paying any fee for the change, but the fare difference between both flights should be paid.

If one of your flights has been operated and one of them is affected by the general strike, please contact our special telephone number to make the change.

2. REQUEST A REFUND ONLINE

  • Alternately, you can ask for the refund of the affected flight here. The refunds will be done within seven (7) days. Please, do not forget to inform us your booking reference when you make your request.

It’s not necessary that you go to the airport to manage this procedures. You have 7 days from the date of your flight affected to manage your change or request the refund.

If you have a connecting flight, please contact us and we will offer you the best option.

All passengers of flights affected by the strike with bookings made through travel agencies or online agencies, should ask for the change or the refund to their own customer services.

If you have a booking done by Iberia in codeshare with Vueling, you should ask for the change or the refund through www.iberia.com.

Please check here all the information about Passengers’ Rights.

11 December, 2014
vuelingnews

Air transport general strike in Italy

We inform you that on December the 12th, an Italian General air transport Strike is expected from 10:00 am to 18:00 pm local time, that causes some restrictions in our operations.

Please, check here the flights that will not be operated. The information about the affected flights  will be daily updated.

Due to this situation, we kindly ask you to check your flight status clicking here before you go to the airport.

All passengers affected by the air traffic controllers strike with bookings made through www.vueling.com have been informed by e-mail and sms to the same e-mail entered in the booking. The options at your disposal are:

1. CHANGE THE FLIGHT

If you want to change your booking, you’ll be able to choose one of the following options by clicking here or by contacting our special telephone number: 902 808 009 from Spain, (+34) 93 122 00 55 from other countries or 390694801256 from Italy:

  • Free change to the previous or next available flight.
  • Change to another flight without paying any fee for the change, but the fare difference between both flights should be paid.

If one of your flights has been operated and one of them is affected by the general strike, please contact our special telephone number to make the change.

2. REQUEST A REFUND ONLINE

  • Alternately, you can ask for the refund of the affected flight here. The refunds will be done within seven (7) days. Please, do not forget to inform us your booking reference when you make your request.

It’s not necessary that you go to the airport to manage this procedures. You have 7 days from the date of your flight affected to manage your change or request the refund.

If you have a connecting flight, please contact us and we will offer you the best option.

All passengers of flights affected by the strike with bookings made through travel agencies or online agencies, should ask for the change or the refund to their own customer services.

If you have a booking done by Iberia in codeshare with Vueling, you should ask for the change or the refund through www.iberia.com.

Please check here all the information about Passengers’ Rights.

28 November, 2014
vuelingrrpp

Vueling Wins Award from Association of Mediterranean Chambers of Commerce (ASCAME)

Airline honoured for connecting Mediterranean with the world and for stimulating regional economies

 Barcelona, 28th November 2014 – The Barcelona-based airline Vueling has received an award from the Association of Chambers of Commerce of the Mediterranean (ASCAME) for connecting the Mediterranean with the rest of the world, and stimulating regional economies, in the framework of the 8th Annual Mediterranean Seminar of Economic Leaders held in Barcelona.

In giving the award, ASCAME president Mohamed Choucair said “We believe that Vueling has made a great contribution to the prosperity of the Mediterranean. The airline exemplifies values that convey to the world a positive image of the Mediterranean as an area of peace and tolerance”.

 

Premio Asociación de Cámaras de Comercio del Mediterráneo

Premio Asociación de Cámaras de Comercio del Mediterráneo

Miquel Valls (left), President of the Barcelona Chamber of Commerce, and ASCAME president Mohamed Choucair, hands the award to Vueling’s Institutional Relations Manager Silvia Estivill.

ASCAME was founded in 1982 to promote economic cooperation amongst Mediterranean countries. In recent years the need to tighten cross-Mediterranean links has become a priority for driving regional economic and social integration.

 

30 September, 2014
vuelingrrpp

Qatar Airways and Vueling sign interline agreement to boost flight options at Barcelona’s El Prat Airport

Qatar Airways expands its passenger offering through new relationship with Vueling

Partnership is the first between the two airlines and follows Qatar Airways membership of the oneworld alliance in 2013

September 30, 2014

BARCELONA, Spain – Qatar Airways and Vueling have signed an interline agreement that will enable Qatar’s five-star national carrier to increase the number of passengers to Europe, as well as strengthen Vueling’s Barcelona hub.

The partnership between the two airlines will also improve trans-European traffic by providing more long-haul connections. El Prat airport is Vueling’s main hub where the Spanish company has a 38% market share, and from which the Spanish airline offers direct flights to 121 destinations and up to 11,000 connections across Europe, Africa and the Middle East.

“This agreement with Vueling is the first step in offering our clients seamless access in and out of Europe via El Prat-Barcelona”, said Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker. “We look forward to working very closely with Vueling to ensure that our passengers continue to receive an enhanced travel experience with both carriers.”

Álex Cruz, President of Vueling, also showed his satisfaction. Over the last five years Vueling has been the engine of growth at El Prat Airport. This new agreement will boost long-haul traffic, placing Barcelona’s airport in the top tier in Europe. The quality of Vueling’s product and service enables the airline to meet the high expectations demanded by Qatar Airways’ passengers,” he added.

Qatar Airways which has been operating in Spain since 2005, offers 10 flights per week to Barcelona, and seven flights per week to Madrid. Commencing November 16, 2014, the airline will increase the number of flights to Madrid to 10 times weekly.

Those travelling in and outbound from Barcelona, one of Qatar Airways’ most popular European destinations, have the opportunity to connect through Qatar’s new state-of-the-art Hamad International Airport. With an airside hotel available for transit passengers, a 10,000 square foot business lounge amoung several others, a fitness centre, more than 70 retail outlets and 30 restaurants and cafes, Hamad International Airport provides passengers with plenty of options to explore before departing for their final destination.


About Vueling

Vueling was created in July 2004 with an initial fleet of two Airbus A320s, four routes and the objective of providing excellent customer service at a competitive price. Ten years later, Vueling is operating more than 285 routes in 131 airports throughout Europe, Middle East and Africa.

Vueling embraces all technological developments that bring security and efficiency to the flying process. The new Airbus sharklets help the company lower its CO2 levels as well as affording lower fuel consumption. In addition, the company has been awarded the Operational Safety Audit (IOSA) certification by the International Air Transport Association (IATA) which endorses the airline as having the very highest standards in both quality and safety.

About Qatar Airways

On October 30, 2013, Qatar Airways joined the oneworld Alliance, becoming the first Gulf carrier to join a global airline alliance, enabling its customers to benefit from almost 1,000 airports in more than 150 countries, with 14,250 daily departures.

Award-winning carrier Qatar Airways was presented with three honours at the annual Skytrax 2014 World Airline Awards held during the Farnborough Air Show in the UK. The airline was awarded World’s Best Business Class for the second year consecutively, World’s Best Business Class Airline Lounge for the second year consecutively and, Best Airline in the Middle East for the eighth time.

At the Farnborough Air Show, the airline placed an order for 100 Boeing 777X aircraft, taking Qatar Airways’ orders to more than 340 aircraft with a value of US $70 billion. For more information, visit our homepage www.qatarairways.com or our sites on Facebook, Twitter, Google+, Instagram, and YouTube.

5 September, 2014
vuelingnews

Air traffic controllers strike in Italy

We inform you that an Italian air traffic controllers strike is due to September 6th, from 12h30 to 16h30 (local time)

Vueling is keeping all scheduled flights, however due to this situation, it is possible our operative network might suffer from delays or can’t be operated. Please, before heading yourself to the airport, check the status of your flight, clicking here.

Should your flight not operate in the end, you may contact our Customer Care Department in order to ask for a change or refund, clicking here. It is not necessary for you to go to the airport terminal to carry out these actions.

You have 7 days to carry out your change or refund, from the date of your affected flight.

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